Offering a restaurant and a shop, the 3-star Mercure Welcome Melbourne lies in Melbourne CBD with a diverse range of restaurants, designer fashion boutiques, cafe-filled laneways, bars, galleries and spacious parks, within a 5-minute walk of the Bourke Street mall "Royal Arcade" and about 1.4 km from the interactive multilevel SEA LIFE Melbourne Aquarium. Set within close distance of Block Arcade, this modern hotel has an à la carte restaurant as well as various recreational opportunities and barbeque grills onsite.
In terms of safety, the air-conditioned units are equipped with smoke detectors and an electronic key card. A flat-screen TV with satellite channels along with coffee/tea making facilities are available. The private bathrooms feature a separate toilet and a shower, together with such comforts as a hair dryer and bath sheets.
Optimal for family stays the property offers cots and paid babysitting for travellers with children.
The Mercure Welcome Melbourne has a daily express breakfast for guests and it is served in the restaurant. Australian dishes are prepared at Louden Grill restaurant on site the accommodation.
The non-smoking Mercure Welcome is situated in the centre of Melbourne, next to nightclubs and restaurants. The nearby cultural attractions are Acmi (850 metres) and the history museum "Old Treasury Building" (1.1 km). Within 5 minutes' stroll of this environmentally friendly property, guests will find attractions, such as Chinatown. Southern Cross Coach Terminal bus station can be found within 1 km of Mercure Welcome Melbourne, while Royal Exhibition Building is set a 5-minute drive away.
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Here you can find verified reviews our users posted on this website
Ian
2023-08-02
Just returned from a 3-night stay at this hotel and it was perfect for my elderly parents. The location is unbeatable, with Emporium and Din Tai Fun just across the road. They were able to access China Town without worrying about public transport. The staff were incredibly helpful and the rooms were comfortable, clean, and well presented. The valet parking was a huge bonus for us as we drove in from regional Victoria. We will happily stay here again.
Would recommend this hotel.
Raymond
2023-07-26
Great location, helpful staff, well-appointed rooms, value for money, daily housekeeping, friendly and informative staff.
It was all superb.
Ken
2023-07-25
The room was spotless, with great lighting, and a peaceful atmosphere despite the hotel being busy. The bed was incredibly comfortable, and the staff were friendly and helpful. Excellent value for money.
Service was outstanding, and every request was handled with ease. No complaints at all.
Bill
2023-07-18
Great central location with easy access to nearby amenities. Clean, quiet room with comfortable bed and good shower pressure. Friendly staff, with attentive and helpful concierge and porters. Enjoyable, well-catered breakfast for an affordable price. Reliable and efficient airport transfer service provided.
Amy
2023-07-11
Great location, friendly staff, clean room, small but functional bathroom, good TV system.
Nothing all excellent.
Harold
2023-05-28
Great location, right in the heart of the city with easy access to shops, restaurants, and attractions. The room was clean and comfortable, perfect for a good night's sleep. The hotel offered a spacious room with a nice view, which was a pleasant surprise.
Parking was a hassle as it was located quite far from the hotel premises, making it difficult to manage with luggage and kids. The lack of a lift in the parking area was also inconvenient, having to go up and down several floors.
Jim
2023-05-27
The location of the hotel was excellent, with everything within walking distance. There were plenty of cafes and restaurants nearby, making it convenient for meals. The room itself was comfortable and the bed provided a good night's sleep. The bathroom was well-equipped and the linen was clean and of good quality.
The hotel had trouble with servicing the rooms in a timely manner. Despite requesting for an early cleaning, the room was not serviced until mid-afternoon, causing inconvenience for guests.
Leonard
2023-05-10
The staff at this hotel were incredibly pleasant and helpful throughout our stay. They went out of their way to accommodate our requests and provide us with information.
Our room was quite small and the bathroom even smaller. There was a lack of bench space both near the basin and in the shower, which was quite inconvenient.
John
2023-04-13
Great location, comfortable beds, and clean bathroom. Despite losing my credit card, the hotel staff were accommodating and allowed me to check in with a different card. it was a pleasant stay.
Peter
2023-04-02
We had a fantastic stay in the heart of a vibrant city. The hotel's location was excellent, surrounded by many great attractions and China Town. Additionally, the staff were very friendly and helpful, making us feel welcome. The room was clean and well maintained, with a comfortable bed and air-conditioning - perfect for beating the heat. In addition, breakfast options were available at the hotel, offering a range of choices for every appetite.
The check-in process could have been smoother. It took a while to be assisted due to the high volume of guests and understaffing.
Anthony
2023-03-14
This hotel had a fantastic location, right in the heart of the CBD, close to many attractions, and within walking distance of everything. The staff were accommodating, respectful, and professional, and the rooms were always very clean and well maintained. Additionally, the hotel facilities were great, and the hot water supply was magnificent.
All was perfect.
Clifford
2023-03-12
I had a great stay at a hotel on Swanston St, with lots of shopping and eateries nearby. The location was perfect, especially because it was close to Melbourne Central for easy access to the suburbs. Despite the small room, I had a comfortable night's sleep with a perfect bed and temperature. The hot water in the powerful shower was a bonus, even though the bathroom was a little cramped. I loved it and would definitely stay there again and recommend it to my friends.
Jessica
2023-02-05
Great location, ordered an extra bed, friendly staff confirmed. Upgraded to larger room with extra cost, but helpful. Impressive hot breakfast, plentiful with variety. Mark in charge of breakfast was busy but pleasant. Awesome room service staff.
Matt
2023-01-31
Great central location, friendly staff, reasonable prices, attentive wake-up service, comfortable beds with plenty of pillows, no external noise.
No specific complaints, felt very lucky to have found it.
Sally
2023-01-27
I had a wonderful stay at this hotel in the heart of the city centre. The location was perfect, right near shops and restaurants in Chinatown. The staff were friendly and provided excellent service. The rooms were clean and modern, with new furniture, and the big comfy bed ensured a restful night's sleep. The bathroom was also clean and had all the basic amenities. Additionally, having breakfast included at a reasonable rate with great options was a definite plus.
All aspects of this hotel were satisfactory.
Justin
2022-12-31
This hotel is conveniently located right in the centre of the city, making it easy to explore Melbourne's shops, restaurants, and attractions. The rooms are well-appointed with a queen bed and decent lighting, ensuring a comfortable stay. The breakfast options are great, with a variety of choices included in the reasonable rates.
Everything was satisfactory, no improvements needed.